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kim wardTequila Merriweather

NEMT Specialist
Economic and Community Development

828.552-5486
tequila@landofsky.org


Education

2005 - Francis Marion University, Bachelors of Arts, Concentration in Psychology

Professional Experience

Tequila, a native of Lexington County, SC, has over 10 years experience in county and state sponsored programs. She currently serves as a Non-Emergency Medicaid Transportation Worker. Prior experience as a Medicaid Assistance Counselor at Mission Hospital in Asheville, NC, Food Stamps Assistance Worker in Greenville, SC; also a Residential Counselor at the Governor’s School of the Arts in Greenville, SC.

Professional Affiliations

Zeta Tau Alpha Fraternity- international women's fraternity.

Responsibilities

  • Screen customers for information and gather data.
  • Explain services and programs, interpret regulations and policies, explain appeal rights and make appropriate referrals to caseworkers.
  • Accessing customer records to answer questions on the status of case and in-putting changes as needed.
  • Selecting appropriate transportation provider and scheduling appointments for transportation services.
  • Collecting and verifying back-up data for trips completed
  • Billing and invoicing as required for NEMT transportation services
  • Maintain a log of all applicants and visitors and be prepared to carry out requirements.
  • Provide information to services provided by other community resource agencies.
  • Provide online verifications for customers applying for services
  • Log and review mail-in applications
  • Collect child travel authorization forms and forward to transportation providers as necessary
  • Update Medicaid or private insurer information.
  • Be familiar with transportation providers under contract, their particular strengths and trade-offs
  • Provide financial assessment and determine eligibility for reduced payment.
  • Keep track of trips scheduled via an electronic database