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Ruth Price
Regional Ombudsman
Buncombe & Madison

Julia Gibson
Regional Ombudsman

Carol Allison
Regional Ombudsman
Henderson & Transylvania


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Buncombe County
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Transylvania County
Nursing Homes
Adult Care Homes
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Buncombe County Nursing Homes

Facility 2017 2016 2015
Asheville Health Care Center   March|June|Aug|Nov Feb|May|Aug|Dec
Asheville Nursing and Rehab Center   Feb|May|Aug|Nov Jan|May|Aug|Nov
Aston Park Health Care Center   March|May|Aug|Nov Feb|May|July|Nov
Black Mountain Neuro-Medical Treatment Center   March|May|Dec March|June|Sept|Dec
Brian Center Health and Rehab / Weaverville   Feb|June|Sept|Nov Jan|May|Aug|Dec
Brooks-Howell Home Feb Feb|June|Sept|Nov March|May|July|Nov
Deerfield Episcopal Retirement Community   June|Aug|Nov March|June|Sept
Emerald Ridge Rehab and Care Center   Feb|June|Sept|Nov Jan|May|Aug|Dec
Flesher's Fairview Health Care Center   March|June|Aug|Nov Feb|May|Aug|Dec
Givens Health Center   March|June|Aug|Oct March|June|Sept|Dec
Givens Highland Farms   Feb|May|Aug|Dec March|May|Sept|Dec
Golden Living Center / Asheville   Feb|June|Sept|Nov Feb|April|Aug|Nov
The Laurels of GreenTree Ridge   June|Aug|Nov Feb|May|Aug|Dec
The Laurels of Summit Ridge   March|June|Aug Feb|May|Aug
Mountain Ridge Wellness Center   Feb|May|Aug
NC State Veterans Nursing Home   March|May|Aug|Nov March|May|Sept|Dec
The Oaks at Sweeten Creek   June|Oct|Aug March|June|Aug|Nov
Pisgah Manor Health Care Center Feb March|May|Aug|Nov Feb|May|July|Nov
StoneCreek Health and Rehab   Feb|May|Aug|Nov Jan|May|Aug|Nov
WNC Baptist Home Feb Feb|May|Aug|Dec Jan|May|July|Dec

Buncombe County Adult Care Homes

Facility 2017 2016 2015
Arbor Terrace of Asheville   March|June|Oct|Nov March|June|Sept|Nov
Becky's Rest Home 1   March|May|Oct June|Aug|Oct
Becky's Rest Home 2   March|May|Oct June|Aug|Oct
Brookdale Asheville Overlook   Feb|May|Sept|Dec March|June|Sept|Nov
Brookdale Walden Ridge   March|June|Oct March|June|Sept
Candler Living Center   March|June|Sep
Chase Samaritan Assisted Living   Feb|Sept|Dec March|May|Aug
Chunn's Cove of Asheville   March|May|Oct June|Aug|Oct
Flesher's Fairview Rest Home   May|Oct June|Aug|Oct
Givens Estates / Richard A. Wood   June|Oct|Nov March|June
Heather Glen at Ardenwoods   Feb|May|Sep|Dec March|June|Sept
Hominy Valley Retirement Center   Feb|June|Sept
Marjorie McCune Memorial Center   Feb|May|Sept|Dec March|May|Aug
Nana's Assisted Living Facility   Feb|Sept|Dec March|May|Aug|Nov
Richmond Hills Rest Home 1   Sept Jan|Nov
Richmond Hills Rest Home 2   March|Sept|Nov Jan|May|Nov
Richmond Hills Rest Home 3   Sept Jan|May
Richmond Hills Rest Home 4   March|Sept|Nov Jan|Aug
Richmond Hills Rest Home 5   March|Sept Jan|June|Aug|Nov
The Crossings at Reynolds Mountain   Sept|Nov  
Trinity View   Feb|March|Sept
Windwood Rest Home   Feb|Aug|Nov March|May|Aug|Nov

Buncombe County Family Care Homes

Facility 2017 2016 2015
Alverta Bolick Home   Aug  
Angel House 1-7   1|2|3|4|5|6|7 1|2|3|4|5|6|7
Deaverview Heights Family Care Home   April April
Evergreen Living 1-3, 10-13   1|2|10|11|12|13 12|3|10|11|12|13
Fairview Family Care 1-4   1|2|3|4 1|2|3|4
Golden Brook Assisted Living   Aug July
Haywood Heights Family Care Home   Oct Oct
Heart and Hearth   Aug July
Holmes Family Care Home   July June
JoAnn's Family Care Home   Aug Jan
Knob Hill Family Care Home      
Leicester Heights Family Care   March|Aug May
Liberty Oaks 1-2   1|2 1|2
Mayflower Senior Care   Sept Sept
Millbrook Family Care Home     Oct
Mountain Valley Retirement Home     Sept
Mt. Pisgah Family Care Home      
North Ridge Assisted LIving 1-5     1| 2|3|4
Nov 1|2|3|4
Plemmons Family Care 1-2   July 1|2|1-July|2-July
Redememed Family Care Home of Leiceseter   Nov  
Riverside Village Homes G-J   G|H|I|J  
Serenity Heart Family Care Home 230-235   231|232|234|232
Smith Street Village   94  
Soundview Assisted Living 1,2,4   2 1|4
Soundview Family Care Home G-J     G|H|I|J
St. Mary Rosa's Family Care Home   July June
Westside Assisted Living A-B   A A|B
White Fawn Family Care Home     July|Aug
Woodland Terrace 1-7   2|3|4|5|6|7 1|4|6|3|5|7

Henderson County Nursing Homes

Facility 2017 2016 2015
Beystone Health and Rehab      
Brian Center Health and Rehab / Hendersonville   March|June1
Carolina Village   Feb|Dec Jan|Nov
Golden Living Center / Hendersonville   Feb|June|Sept Jan|May|July|Nov
Hendersonville Health and Rehab   Sept|Nov June
The Laurels of Hendersonville Jan March|July|Sept
Life Care Center of Hendersonville   Feb|May|Aug|Nov May|Aug|Sept|Nov
The Lodge at Mills River Jan Jan|April|July Jan|April|July
Mountain Home Health and Rehab Jan Jan|April|July
Universal Health Care / Fletcher Jan Jan|April|July

Henderson County Adult Care Homes

Facility 2017 2016 2015
Blue Ridge Retirement   Feb|Aug|Nov May|Oct
Brookdale Heritage Circle   Jan|April|July Feb|July
Cardinal Care Center / Hendersonville   Feb|Aug|Nov


Carillon Assisted LIving of Hendersonville   Feb|May|Aug|Nov May|Oct
Carolina Village   May|July|Sept Jan|Aug
Cherry Springs Village Jan March|July June|Sept|Dec
Country Meadows Rest Home   Feb|Nov July
Henderson's Assisted Living Jan April Jan|May
McCullough's Rest Home Feb March|July June|Oct|Dec
Mountain View Assisted Living Jan1|Jan2|Feb April|July Jan|May|Dec
Spring Arbor of Hendersonville   Jan|June|Aug May
Spring Arbor West   Jan|May May
Winchester House 1-2      

Henderson County Family Care Homes

Facility 2017 2016 2015
Country Meadow Family Care Home     Jan|April
Fletcher View Inn   Aug Jan|June|Sept|Nov
Just in Time Family Care Home 1-2   1|2 April|Aug
Kay Family Care Home   March|June|Sept|Dec June|Sept|Dec
Soundview Assisted Living #3   Feb  
Soundview Family Care Home A-F, M-O   A|A|F|G|O  
Sunflowers Homes   March|June  
Tore's Home   Jan  
Willow Spring Assisted Living #2   May Jan

Madison County Nursing Homes

Facility 2017 2016 2015
Elderberry Health Care   Jan|Aug Jan|Aug
Madison Health and Rehabilitation   May|Nov March|Oct

Madison County Adult Care Homes

Facility 2017 2016 2015
Mars Hill Retirement Community   Nov March

Madison County Family Care Homes

Facility 2017 2016 2015
  • Hot Springs Family Care Home1-2
  1|2 1|2
Mintz Care Home 1-5  



Transylvania County Nursing Homes

Facility 2017 2016 2015
Brian Center Health and Rehab / Brevard   June|Sept|Nov June|Sept
The Oaks / Brevard   Feb|Sept May|Nov
Transylvania Regional Hospital, Transitional Care Unit   March May|Aug|Dec

Transylvania County Adult Care Homes

Facility 2017 2016 2015
Cedar Mountain House   Feb|May|Sept May|Aug
Kingsbridge House   March|June|Aug June|Aug|Dec

Transylvania County Family Care Homes

Facility 2017 2016 2015
Tore's Home 1-3,7   1|2|3|7 2|7|1|3