RESOURCES

Staff
Cori Search
Lead Regional Ombudsman
Henderson
828.251.7433
cori@landofsky.org

Donna Thomason
Regional Ombudsman
Buncombe & Madison
828.251.7439
donna@landofsky.org

Donna Case
Regional Ombudsman
Buncombe & Transylvania County
828.251.7430
donnac@landofsky.org

For free, confidential help any time of the day.

Ombudsman CAC Facility Reports

Back to Ombudsman Program

Jump to:

Buncombe County
Nursing Homes
Adult Care Homes
Family Care Homes

Henderson County
Nursing Homes
Adult Care Homes
Family Care Homes

Madison County
Nursing Homes
Adult Care Homes
Family Care Homes

Transylvania County
Nursing Homes
Adult Care Homes
Family Care Homes

Buncombe County Nursing Homes

Facility	2019	2018	2017
Accordius Health at Asheville	March\|May	Aug\|Nov
Asheland Ridge Health Center		Feb\|May\|July	Feb\|May\|Aug\|Nov
Asheville Health Care Center		Jan\|April\|Aug\|Oct	Feb\|May\|Aug\|Dec
Aston Park Health Care Center		Feb\|May\|July\|Dec	March\|May\|Aug\|Nov
Black Mountain Neuro-Medical Treatment Center	June	Nov	May
Brian Center Health and Rehab / Weaverville	March\|June	Feb\|May\|Sept\|Nov	June\|Sept\|Dec
Brooks-Howell Home	March\|June	Feb\|May\|Aug\|Nov	Feb\|May\|Sept\|Dec
Carolina Pines at Asheville	May	Nov
Complete Care at Asheville		Feb\|May	Feb\|June\|Sept\|Dec
Deerfield Episcopal Retirement Community	Feb\|May	March\|May\|Aug\|Nov	Feb\|May\|Sept\|Nov
Emerald Ridge Rehab and Care Center	March\|May	Feb\|May\|Sept\|Nov	May\|Sept\|Dec
Flesher's Fairview Health Care Center	March\|May	March\|May\|Sept\|Dec	Feb\|May
Givens Health Center	Feb\|May	March\|May\|Aug\|Dec	Feb\|March\|May\|Sept\|Nov
Givens Highland Farms		Jan\|Nov	May\|Aug\|Dec
The Laurels of GreenTree Ridge	June	March\|May\|Aug\|Dec	Feb\|May\|Sept\|Nov
The Laurels of Summit Ridge	June	Jan\|Aug\|Oct	Feb\|May\|Aug\|Dec
Mountain Ridge Wellness Center		Feb\|June\|Oct	March\|May\|Aug\|Dec
NC State Veterans Nursing Home	June	Jan\|June\|Oct	March\|May\|Aug\|Dec
The Oaks at Sweeten Creek	Feb\|May	March\|May\|Aug\|Nov	March\|May\|Sept\|Nov
Pelican Health at Asheville	June
Pisgah Manor Health Care Center		Feb\|May\|July\|Dec	Feb\|May\|Aug\|Nov
StoneCreek Health and Rehab	May	Feb\|May\|July\|Nov	Feb\|May\|Aug\|Nov
WNC Baptist Home	May	Feb\|May\|Aug\|Oct	Feb\|May\|Aug\|Nov

Buncombe County Adult Care Homes

Facility	2019	2018	2017
Arbor Terrace of Asheville		March\|April\|Sept\|Nov	Feb\|May
Becky's Rest Home 1	Jan\|May	June\|Aug\|Oct	Jan\|April\|Sept
Becky's Rest Home 2	Jan\|May	Jan\|July\|Oct	Jan\|April\|Sept
Brookdale Asheville Overlook	March\|June	Jan\|April\|July\|Dec	Feb\|May\|Aug\|Nov
Brookdale Walden Ridge	March	Jan\|June\|July\|Dec	Feb\|Aug\|Nov
Candler Living Center	June	March\|May\|Aug\|Nov	Jan\|Aug
Chase Samaritan Assisted Living	March\|June	Feb\|May\|Dec	March1\|March2\|Aug\|Dec
Chunn's Cove of Asheville	March\|June	Jan\|August\|Oct	Jan\|April\|Sept
Flesher's Fairview Rest Home	Jan\|June	Jan\|April\|June\|Aug\|Oct	April\|Sept
Givens Estates / Richard A. Wood	Feb\|May	March\|May\|Sept\|Nov
Heather Glen at Ardenwoods	March\|June	March\|June\|Aug\|Dec	May
Hominy Valley Retirement Center	Jan\|April	March\|May\|July\|Oct	April\|July\|Oct
Marjorie McCune Memorial Center	March\|June	Feb\|May\|Aug\|Dec	March\|June\|Oct
Nana's Assisted Living Facility		Feb\|May\|Aug	March\|June\|Sept\|Oct
Richmond Hills Rest Home 1	March\|June	March\|June\|Aug\|Nov	March\|July\|Nov
Richmond Hills Rest Home 2	March\|June	March\|June\|Aug\|Nov	March\|July\|Nov
Richmond Hills Rest Home 3	March	March\|June\|Aug\|Nov	March\|May\|July\|Nov
Richmond Hills Rest Home 4	March\|June	March\|June\|Aug\|Nov	March\|May\|July\|Nov
Richmond Hills Rest Home 5	March\|June	March\|June\|Aug\|Nov	March\|April\|July\|Nov
The Crossings at Reynolds Mountain	March	Feb\|June\|Aug\|Dec	April\|July\|Dec
Trinity View	Feb	March\|May\|Aug\|Nov	Feb\|Aug\|Dec
Windwood Rest Home	Feb\|June	March\|May\|Nov	Jan\|May\|Aug\|Oct

Buncombe County Family Care Homes

Facility	2019	2018	2017
Alverta Bolick Home			Feb
Angel House 1-7		2\|3\|6\|7	1\|2\|3\|4\|5\|6\|7
Autumn View Assisted Living 1-6		1\|2\|3\|4\|5\|Nov 4\|6
Deaverview Heights Family Care Home	March	March	Feb
Evergreen Living 1-3, 10-13		3\|10\|1\|11\|12\|13	1\|2\|3\|10\|11\|12\|13
Fairview Family Care 1-4		1\|2\|3\|4\|3\|4	1\|2\|3\|4\| Oct\|1\|2\|3\|4
Golden Brook Assisted Living		March\|Nov	March
Haywood Heights Family Care Home		July	May
Heart and Hearth			May\|Oct
Holmes Family Care Home			May
JoAnn's Family Care Home	Feb	June
Knob Hill Family Care Home
Leicester Heights Family Care		April	May\|Oct
Liberty Oaks 1-2
Mayflower Senior Care		Sept	June
Millbrook Family Care Home
Mountain Valley Retirement Home		Sept	June
Mt. Pisgah Family Care Home
North Ridge Assisted LIving 1-5		3\|4	2\|3\|4\|1\|2
Plemmons Family Care 1-2			Feb\|Oct
Redememed Family Care Home of Leiceseter		April\|Oct
Riverside Village Homes 3-5,7	3\|4\|5
Riverside Village Homes G-J		G\|H\|I	G\|H\|I\|J
Serenity Heart Family Care Home 230-235
Smith Street Village			30\|36\|94\|30\|94
Soundview II 30-36,94	30\|32\|34\|36\|94
Soundview Assisted Living 1,2,4		1\|2\|4
Soundview Family Care Home G-J
St. Mary Rosa's Family Care Home	Jan	April	Nov
Westside Assisted Living A-B		A\|B	May
White Fawn Family Care Home			May
Woodland Terrace 1-7		2\|3\|4\|5\|6	2\|3\|4\|5\|6\|7

Henderson County Nursing Homes

Facility	2019	2018	2017
Blue Ridge Health and Rehab Center		March\|June\|Sept\|Dec	March\|June\|Sept\|Dec
Brian Center Health and Rehab / Hendersonville	March\|April	March\|June\|Sept\|Dec	June\|Sept\|Dec
Carolina Village	March\|June	March\|June\|Aug\|Nov	June\|Sept\|Dec
Hendersonville Health and Rehab	March	March\|June\|Sept\|Dec	Sept\|Nov
The Laurels of Hendersonville	Feb	May\|Aug	Jan\|June\|Sept\|Dec
Life Care Center of Hendersonville	May	Feb\|May\|Aug	Feb\|Nov
The Lodge at Mills River	Feb\|June	Feb\|May\|Aug\|Nov	Jan\|April\|July\|Oct
Mountain Home Health and Rehab	Jan\|April	Jan\|April\|July\|Aug\|Oct	Jan\|April\|July\|Oct
Universal Health Care / Fletcher	Jan\|April	Jan\|April\|July\|Oct	Jan\|April\|July\|Oct

Henderson County Adult Care Homes

Facility	2019	2018	2017
Blue Ridge Retirement		Feb\|March\|June\|Oct	April\|Aug\|Nov
Brookdale Heritage Circle
Cardinal Care Center / Hendersonville		Feb\|May	Feb\|May\|Aug\|Nov
Carillon Assisted LIving of Hendersonville	March\|June	Feb\|June\|Sept\|Dec	Feb\|May\|Aug\|Nov
Carolina Reserve of Hendersonville	Feb\|June	Jan\|June\|Oct	Feb\|Sept\|Oct
Carolina Reserve Laurel Park	Feb\|June	Jan\|June\|Sept\|Oct	Feb\|June\|Sept\|Oct
Carolina Village	March	March\|June\|Nov	March\|June\|Sept\|Dec
Cherry Springs Village	Jan	April\|July\|Oct	Jan\|Aug\|Oct
Country Meadows Rest Home
Henderson's Assisted Living	Jan\|June	Feb\|April\|Aug\|Nov	Jan\|April\|Aug\|Dec
McCullough's Rest Home	March\|June	April\|July\|Nov	Feb\|May\|Oct
Mountain View Assisted Living	Jan	Feb\|April\|Aug\|Nov	Jan1\|Jan2\|Feb\|April\|Aug
Pacifica Heritage Hills	Jan\|April	Jan\|April\|July\|Oct	Jan\|April\|Oct
The Gardens of Hendersonville	Feb	Aug\|Nov
The Gardens of the Blue Ridge
The Landings of Mills River	March\|June	Aug\|Dec
Winchester House 1-2

Henderson County Family Care Homes

Facility	2019	2018	2017
Country Meadow Family Care Home			May
Fletcher View Inn			May\|Aug\|Nov
Just in Time Family Care Home 1-2	1\|2	1\|2	1\|2
Kay Family Care Home	Jan	Aug	March\|June
Moniscare			March\|June\|Aug\|Nov
Soundview Assisted Living #3	April
Soundview Family Care Home A-F, M-O	A\|B\|C\|D\|E\|F\|M\|N\|O	Aug\|Aug
Sunflowers Homes
Tore's Home 21 & 22	Feb21\|22\|May21\|22\|	21\|22\|22\|22 July\|21	Feb\|May\|July
Willow Spring Assisted Living #2	March	Sept	May

Madison County Nursing Homes

Facility	2019	2018	2017
Elderberry Health Care	Feb\|May	Aug\|Nov	Nov
Madison Health and Rehabilitation	Feb\|May	May\|Aug\|Nov	Nov

Madison County Adult Care Homes

Facility	2019	2018	2017
Mars Hill Retirement Community		May\|Aug

Madison County Family Care Homes

Facility	2019	2018	2017
Hot Springs Family Care Home1-2		Feb
Mintz Care Home 1-5		2\|4\|5\|4\|5\|Nov 4\|5	4\|5\|Jan

Transylvania County Nursing Homes

Facility	2019	2018	2017
Accordius Health of Brevard	Feb	Sept\|Nov
Brian Center Health and Rehab / Brevard		May	Feb\|May\|Nov
The Oaks / Brevard	Feb\|June	May\|Sept\|Nov	Feb\|May\|Nov
Transylvania Regional Hospital, Transitional Care Unit	Feb\|March	April\|June\|Sept	March\|June\|Sept\|Dec

Transylvania County Adult Care Homes

Facility	2019	2018	2017
Cedar Mountain House	Jan\|Feb\|June	April\|June\|Sept	June\|Aug\|Dec
Kingsbridge House	Jan\|March	April\|June\|Sept	March\|June\|Sept\|Dec

Transylvania County Family Care Homes

Facility	2019	2018	2017
Tore's Home 1-3,7	1\|Feb1\| March2\|3\|7	1\|1\|1\|7\|2\|3\|7\|Nov 3\|7	1\|7\|2\|3\|7\|1

Facility	2019	2018	2017
Accordius Health at Asheville	March\|May	Aug\|Nov
Asheland Ridge Health Center		Feb\|May\|July	Feb\|May\|Aug\|Nov
Asheville Health Care Center		Jan\|April\|Aug\|Oct	Feb\|May\|Aug\|Dec
Aston Park Health Care Center		Feb\|May\|July\|Dec	March\|May\|Aug\|Nov
Black Mountain Neuro-Medical Treatment Center	June	Nov	May
Brian Center Health and Rehab / Weaverville	March\|June	Feb\|May\|Sept\|Nov	June\|Sept\|Dec
Brooks-Howell Home	March\|June	Feb\|May\|Aug\|Nov	Feb\|May\|Sept\|Dec
Carolina Pines at Asheville	May	Nov
Complete Care at Asheville		Feb\|May	Feb\|June\|Sept\|Dec
Deerfield Episcopal Retirement Community	Feb\|May	March\|May\|Aug\|Nov	Feb\|May\|Sept\|Nov
Emerald Ridge Rehab and Care Center	March\|May	Feb\|May\|Sept\|Nov	May\|Sept\|Dec
Flesher's Fairview Health Care Center	March\|May	March\|May\|Sept\|Dec	Feb\|May
Givens Health Center	Feb\|May	March\|May\|Aug\|Dec	Feb\|March\|May\|Sept\|Nov
Givens Highland Farms		Jan\|Nov	May\|Aug\|Dec
The Laurels of GreenTree Ridge	June	March\|May\|Aug\|Dec	Feb\|May\|Sept\|Nov
The Laurels of Summit Ridge	June	Jan\|Aug\|Oct	Feb\|May\|Aug\|Dec
Mountain Ridge Wellness Center		Feb\|June\|Oct	March\|May\|Aug\|Dec
NC State Veterans Nursing Home	June	Jan\|June\|Oct	March\|May\|Aug\|Dec
The Oaks at Sweeten Creek	Feb\|May	March\|May\|Aug\|Nov	March\|May\|Sept\|Nov
Pelican Health at Asheville	June
Pisgah Manor Health Care Center		Feb\|May\|July\|Dec	Feb\|May\|Aug\|Nov
StoneCreek Health and Rehab	May	Feb\|May\|July\|Nov	Feb\|May\|Aug\|Nov
WNC Baptist Home	May	Feb\|May\|Aug\|Oct	Feb\|May\|Aug\|Nov

Facility	2019	2018	2017
Arbor Terrace of Asheville		March\|April\|Sept\|Nov	Feb\|May
Becky's Rest Home 1	Jan\|May	June\|Aug\|Oct	Jan\|April\|Sept
Becky's Rest Home 2	Jan\|May	Jan\|July\|Oct	Jan\|April\|Sept
Brookdale Asheville Overlook	March\|June	Jan\|April\|July\|Dec	Feb\|May\|Aug\|Nov
Brookdale Walden Ridge	March	Jan\|June\|July\|Dec	Feb\|Aug\|Nov
Candler Living Center	June	March\|May\|Aug\|Nov	Jan\|Aug
Chase Samaritan Assisted Living	March\|June	Feb\|May\|Dec	March1\|March2\|Aug\|Dec
Chunn's Cove of Asheville	March\|June	Jan\|August\|Oct	Jan\|April\|Sept
Flesher's Fairview Rest Home	Jan\|June	Jan\|April\|June\|Aug\|Oct	April\|Sept
Givens Estates / Richard A. Wood	Feb\|May	March\|May\|Sept\|Nov
Heather Glen at Ardenwoods	March\|June	March\|June\|Aug\|Dec	May
Hominy Valley Retirement Center	Jan\|April	March\|May\|July\|Oct	April\|July\|Oct
Marjorie McCune Memorial Center	March\|June	Feb\|May\|Aug\|Dec	March\|June\|Oct
Nana's Assisted Living Facility		Feb\|May\|Aug	March\|June\|Sept\|Oct
Richmond Hills Rest Home 1	March\|June	March\|June\|Aug\|Nov	March\|July\|Nov
Richmond Hills Rest Home 2	March\|June	March\|June\|Aug\|Nov	March\|July\|Nov
Richmond Hills Rest Home 3	March	March\|June\|Aug\|Nov	March\|May\|July\|Nov
Richmond Hills Rest Home 4	March\|June	March\|June\|Aug\|Nov	March\|May\|July\|Nov
Richmond Hills Rest Home 5	March\|June	March\|June\|Aug\|Nov	March\|April\|July\|Nov
The Crossings at Reynolds Mountain	March	Feb\|June\|Aug\|Dec	April\|July\|Dec
Trinity View	Feb	March\|May\|Aug\|Nov	Feb\|Aug\|Dec
Windwood Rest Home	Feb\|June	March\|May\|Nov	Jan\|May\|Aug\|Oct

Facility	2019	2018	2017
Blue Ridge Health and Rehab Center		March\|June\|Sept\|Dec	March\|June\|Sept\|Dec
Brian Center Health and Rehab / Hendersonville	March\|April	March\|June\|Sept\|Dec	June\|Sept\|Dec
Carolina Village	March\|June	March\|June\|Aug\|Nov	June\|Sept\|Dec
Hendersonville Health and Rehab	March	March\|June\|Sept\|Dec	Sept\|Nov
The Laurels of Hendersonville	Feb	May\|Aug	Jan\|June\|Sept\|Dec
Life Care Center of Hendersonville	May	Feb\|May\|Aug	Feb\|Nov
The Lodge at Mills River	Feb\|June	Feb\|May\|Aug\|Nov	Jan\|April\|July\|Oct
Mountain Home Health and Rehab	Jan\|April	Jan\|April\|July\|Aug\|Oct	Jan\|April\|July\|Oct
Universal Health Care / Fletcher	Jan\|April	Jan\|April\|July\|Oct	Jan\|April\|July\|Oct

Facility	2019	2018	2017
Blue Ridge Retirement		Feb\|March\|June\|Oct	April\|Aug\|Nov
Brookdale Heritage Circle
Cardinal Care Center / Hendersonville		Feb\|May	Feb\|May\|Aug\|Nov
Carillon Assisted LIving of Hendersonville	March\|June	Feb\|June\|Sept\|Dec	Feb\|May\|Aug\|Nov
Carolina Reserve of Hendersonville	Feb\|June	Jan\|June\|Oct	Feb\|Sept\|Oct
Carolina Reserve Laurel Park	Feb\|June	Jan\|June\|Sept\|Oct	Feb\|June\|Sept\|Oct
Carolina Village	March	March\|June\|Nov	March\|June\|Sept\|Dec
Cherry Springs Village	Jan	April\|July\|Oct	Jan\|Aug\|Oct
Country Meadows Rest Home
Henderson's Assisted Living	Jan\|June	Feb\|April\|Aug\|Nov	Jan\|April\|Aug\|Dec
McCullough's Rest Home	March\|June	April\|July\|Nov	Feb\|May\|Oct
Mountain View Assisted Living	Jan	Feb\|April\|Aug\|Nov	Jan1\|Jan2\|Feb\|April\|Aug
Pacifica Heritage Hills	Jan\|April	Jan\|April\|July\|Oct	Jan\|April\|Oct
The Gardens of Hendersonville	Feb	Aug\|Nov
The Gardens of the Blue Ridge
The Landings of Mills River	March\|June	Aug\|Dec
Winchester House 1-2