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Ruth Price
Regional Ombudsman
Buncombe & Madison

Julia Gibson
Regional Ombudsman

Carol Allison
Regional Ombudsman
Henderson & Transylvania


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Buncombe County
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Transylvania County
Nursing Homes
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Buncombe County Nursing Homes

Facility 2018 2017 2016
Asheland Ridge Health Center Feb Feb|May|Aug|Nov Feb|May|Aug|Nov
Asheville Health Care Center Jan|April Feb|May|Aug|Dec March|June|Aug|Nov
Aston Park Health Care Center Feb March|May|Aug|Nov March|May|Aug|Nov
Black Mountain Neuro-Medical Treatment Center   May March|May|Dec
Brian Center Health and Rehab / Weaverville Feb June|Sept|Dec Feb|June|Sept|Nov
Brooks-Howell Home Feb Feb|May|Sept|Dec Feb|June|Sept|Nov
Complete Care at Asheville Feb Feb|June|Sept|Dec Feb|June|Sept|Nov
Deerfield Episcopal Retirement Community March Feb|May|Sept|Nov June|Aug|Nov
Emerald Ridge Rehab and Care Center Feb May|Sept|Dec Feb|June|Sept|Nov
Flesher's Fairview Health Care Center March Feb|May March|June|Aug|Nov
Givens Health Center March Feb|March|May|Sept|Nov March|June|Aug|Oct
Givens Highland Farms Jan May|Aug|Dec Feb|May|Aug|Dec
The Laurels of GreenTree Ridge March Feb|May|Sept|Nov June|Aug|Nov
The Laurels of Summit Ridge Jan Feb|May|Aug|Dec March|June|Aug
Mountain Ridge Wellness Center Feb March|May|Aug|Dec Feb|May|Aug
NC State Veterans Nursing Home Jan March|May|Aug|Dec March|May|Aug|Nov
The Oaks at Sweeten Creek March March|May|Sept|Nov June|Oct|Aug
Pisgah Manor Health Care Center Feb Feb|May|Aug|Nov March|May|Aug|Nov
StoneCreek Health and Rehab Feb Feb|May|Aug|Nov Feb|May|Aug|Nov
WNC Baptist Home Feb Feb|May|Aug|Nov Feb|May|Aug|Dec

Buncombe County Adult Care Homes

Facility 2018 2017 2016
Arbor Terrace of Asheville March|April Feb|May March|June|Oct|Nov
Becky's Rest Home 1   Jan|April|Sept March|May|Oct
Becky's Rest Home 2 Jan Jan|April|Sept March|May|Oct
Brookdale Asheville Overlook Jan|April Feb|May|Aug|Nov Feb|May|Sept|Dec
Brookdale Walden Ridge Jan Feb|Aug|Nov March|June|Oct|Dec
Candler Living Center March Jan|Aug March|June|Sep
Chase Samaritan Assisted Living Feb March1|March2|Aug|Dec Feb|Sept|Dec
Chunn's Cove of Asheville Jan Jan|April|Sept March|May|Oct
Flesher's Fairview Rest Home Jan April|Sept May|Oct
Givens Estates / Richard A. Wood March   June|Oct|Nov
Heather Glen at Ardenwoods March May Feb|May|Sep|Dec
Hominy Valley Retirement Center March April|July|Oct Feb|June|Sept
Marjorie McCune Memorial Center Feb March|June|Oct Feb|May|Sept|Dec
Nana's Assisted Living Facility Feb March|June|Sept|Oct Feb|Sept|Dec
Richmond Hills Rest Home 1 March March|July|Nov Sept
Richmond Hills Rest Home 2 March March|July|Nov March|Sept|Nov
Richmond Hills Rest Home 3 March March|May|July|Nov Sept
Richmond Hills Rest Home 4 March March|May|July|Nov March|Sept|Nov
Richmond Hills Rest Home 5 March March|April|July|Nov March|Sept
The Crossings at Reynolds Mountain Feb April|July|Dec Sept|Nov
Trinity View March Feb|Aug|Dec Feb|March|Sept
Windwood Rest Home March Jan|May|Aug|Oct Feb|Aug|Nov

Buncombe County Family Care Homes

Facility 2018 2017 2016
Alverta Bolick Home   Feb Aug
Angel House 1-7   1|2|3|4|5|6|7 1|2|3|4|5|6|7
Autumn View Assisted Living 1-6 1|2|3|4    
Deaverview Heights Family Care Home March Feb April
Evergreen Living 1-3, 10-13 3|10 1|2|3|10|11|12|13 1|2|10|11|12|13
Fairview Family Care 1-4   1|2|3|4| Oct|1|2|3|4 1|2|3|4
Golden Brook Assisted Living March March Aug
Haywood Heights Family Care Home   May Oct
Heart and Hearth   May|Oct Aug
Holmes Family Care Home   May July
JoAnn's Family Care Home     Aug
Knob Hill Family Care Home      
Leicester Heights Family Care   May|Oct March|Aug
Liberty Oaks 1-2     1|2
Mayflower Senior Care   June Sept
Millbrook Family Care Home      
Mountain Valley Retirement Home   June  
Mt. Pisgah Family Care Home      
North Ridge Assisted LIving 1-5   2|3|4|1|2  
Plemmons Family Care 1-2   Feb|Oct July
Redememed Family Care Home of Leiceseter     Nov
Riverside Village Homes G-J   G|H|I|J G|H|I|J
Serenity Heart Family Care Home 230-235     231|232|234|232
Smith Street Village   30|36|94|30|94 94
Soundview Assisted Living 1,2,4     2
Soundview Family Care Home G-J      
St. Mary Rosa's Family Care Home April Nov July
Westside Assisted Living A-B   May A
White Fawn Family Care Home   May  
Woodland Terrace 1-7   2|3|4|5|6|7 2|3|4|5|6|7

Henderson County Nursing Homes

Facility   2017 2016
Blue Ridge Health and Rehab Center March March|June|Sept|Dec Feb|June|Sept
Brian Center Health and Rehab / Hendersonville   June|Sept|Dec March|June1
Carolina Village March June|Sept|Dec Feb|Dec
Hendersonville Health and Rehab March Sept|Nov Sept|Nov
The Laurels of Hendersonville   Jan|June|Sept|Dec March|July|Sept
Life Care Center of Hendersonville Feb Feb|Nov Feb|May|Aug|Nov
The Lodge at Mills River Feb Jan|April|July|Oct Jan|April|July
Mountain Home Health and Rehab Jan Jan|April|July|Oct Jan|April|July
Universal Health Care / Fletcher Jan Jan|April|July|Oct Jan|April|July

Henderson County Adult Care Homes

Facility   2017 2016
Blue Ridge Retirement Feb|March April|Aug|Nov Feb|Aug|Nov
Brookdale Heritage Circle     Jan|April|July
Cardinal Care Center / Hendersonville Feb Feb|May|Aug|Nov Feb|Aug|Nov
Carillon Assisted LIving of Hendersonville Feb Feb|May|Aug|Nov Feb|May|Aug|Nov
Carolina Reserve of Hendersonville Jan Feb|Sept|Oct Jan|June|Aug
Carolina Reserve Laurel Park Jan Feb|June|Sept|Oct Jan|May
Carolina Village March March|June|Sept|Dec May|July|Sept
Cherry Springs Village   Jan|Aug|Oct March|July
Country Meadows Rest Home     Feb|Nov
Henderson's Assisted Living Feb Jan|April|Aug|Dec April
McCullough's Rest Home   Feb|May|Oct March|July
Mountain View Assisted Living Feb Jan1|Jan2|Feb|April|Aug April|July
Pacifica Heritage Hills Jan|April Jan|April|Oct  
Winchester House 1-2      

Henderson County Family Care Homes

Facility 2018 2017 2016
Country Meadow Family Care Home   May  
Fletcher View Inn   May|Aug|Nov Aug
Just in Time Family Care Home 1-2   1|2 1|2
Kay Family Care Home   March|June March|June|Sept|Dec
Moniscare   March|June|Aug|Nov  
Soundview Assisted Living #3     Feb
Soundview Family Care Home A-F, M-O     A|A|F|G|O
Sunflowers Homes     March|June
Tore's Home 21 & 22 21|22 Feb|May|July Jan
Willow Spring Assisted Living #2   May May

Madison County Nursing Homes

Facility 2018 2017 2016
Elderberry Health Care   Nov Jan|Aug
Madison Health and Rehabilitation   Nov May|Nov

Madison County Adult Care Homes

Facility 2018 2017 2016
Mars Hill Retirement Community     Nov

Madison County Family Care Homes

Facility 2018 2017 2016
  • Hot Springs Family Care Home1-2
Feb   1|2
Mintz Care Home 1-5 2|4|5 4|5|Jan


Transylvania County Nursing Homes

Facility 2018 2017 2016
Brian Center Health and Rehab / Brevard   Feb|May|Nov June|Sept|Nov
The Oaks / Brevard   Feb|May|Nov Feb|Sept
Transylvania Regional Hospital, Transitional Care Unit April March|June|Sept|Dec March

Transylvania County Adult Care Homes

Facility   2017 2016
Cedar Mountain House April June|Aug|Dec Feb|May|Sept
Kingsbridge House April March|June|Sept|Dec March|June|Aug

Transylvania County Family Care Homes

Facility   2017 2016
Tore's Home 1-3,7 1 1|7|2|3|7|1 1|2|3|7